Refund Policy
Effective Date: September 3, 2026
At Subhro Aich Photography (“we,” “our,” “us”), we are committed to providing professional photography services and maintaining clear and transparent payment and cancellation practices.
This Refund Policy explains the circumstances under which payments made for photography services may or may not be refunded.
1. Scope of This Policy
This Refund Policy applies to photography services booked through or directly with Subhro Aich Photography, including:
* Industrial Photography
* Corporate Photography
* Pharma Plant Photography
* Business Portrait Photography
* CSR Photography
* Corporate events and assignments
* Other photography services agreed upon with the client
Specific projects may be subject to additional cancellation, payment or refund terms included in the quotation, invoice, proposal or written service agreement.
2. Advance Payments
An advance payment may be required to reserve a photography date and allocate the necessary time, equipment and resources for a project.
Once a booking has been confirmed, the advance payment may be considered non-refundable, particularly where the date has been reserved exclusively for the client or expenses have already been incurred.
The exact refundability of an advance payment may depend on the cancellation notice period and the terms agreed upon for the specific project.
3. Cancellation by the Client
If a client cancels a confirmed photography assignment, the following general conditions may apply:
Cancellation More Than 14 Days Before the Assignment
Where sufficient notice is provided, we may consider refunding part or all of the advance payment after deducting any non-recoverable expenses or costs already incurred for the project.
Cancellation Between 7 and 14 Days Before the Assignment
A partial refund may be considered depending on the circumstances, preparation already completed, and expenses incurred.
Cancellation Less Than 7 Days Before the Assignment
The advance payment will generally be non-refundable, as the photography date and resources may already have been committed to the client.
Cancellation on the Assignment Date
Payments made for the assignment will generally be non-refundable if the client cancels on the scheduled date or fails to make the required arrangements necessary for the photography assignment.
The above periods are general guidelines. The specific cancellation and refund terms agreed in a client quotation or service agreement will take precedence.
4. Rescheduling
Clients may request to reschedule a photography assignment by contacting us as early as possible.
Rescheduling may be accommodated subject to:
* Photographer availability
* Location availability
* Project requirements
* Travel arrangements
* Equipment and crew availability
* Any additional costs incurred
If a new date cannot be accommodated, the cancellation terms applicable to the original booking may apply.
5. Photographer-Initiated Cancellation
In the unlikely event that Subhro Aich Photography is unable to complete a confirmed assignment due to circumstances within our control, we will make reasonable efforts to reschedule the assignment.
If rescheduling is not possible, the client may be eligible for a refund of payments made for the uncompleted photography services.
Refunds will not include expenses or costs paid directly by the client to third parties unless specifically agreed otherwise.
6. Unforeseen Circumstances and Force Majeure
We understand that certain circumstances may be beyond the control of both the client and the photographer.
These may include:
* Natural disasters
* Extreme weather conditions
* Accidents
* Government restrictions
* Transportation disruptions
* Strikes
* Civil disturbances
* Serious emergencies
* Venue or location restrictions
* Other circumstances beyond reasonable control
In such circumstances, we will make reasonable efforts to reschedule the assignment.
Any refund will be considered based on the circumstances, expenses already incurred, and the terms agreed with the client.
7. Completed Photography Services
Once the agreed photography services have been completed and the photographs or other agreed deliverables have been provided to the client, payments will generally be **non-refundable**.
Dissatisfaction based solely on personal artistic preferences, creative style or expectations that were not communicated or agreed upon before the assignment will generally not qualify for a refund.
Clients are encouraged to discuss their creative requirements, expectations and deliverables with us before confirming a project.
8. Editing and Post-Production
Photography packages may include editing, colour correction, retouching or other post-production work as agreed with the client.
Requests for additional editing, extensive retouching or changes outside the agreed scope may incur additional charges.
Refunds will generally not be provided for completed editing or post-production work where the agreed services have been delivered.
9. Third-Party and Travel Expenses
Where a photography assignment involves travel, accommodation, transportation, location permits, assistants, equipment rentals or other third-party expenses, such costs may be incurred before the assignment.
Such expenses may be non-refundable where the relevant third party does not provide a refund.
Any recoverable amount will be handled according to the terms agreed with the client.
10. Refund Processing
Where a refund has been approved, it will generally be processed using the original payment method wherever reasonably possible.
The time required for the refund to appear in the client’s account may depend on the payment provider, bank or financial institution.
Any applicable transaction, processing or non-recoverable third-party charges may be deducted from the refundable amount where permitted and agreed.
11. No Refund for Failure to Provide Access or Cooperation
A refund may not be available where the client is unable to provide the necessary access, permissions, location arrangements, personnel, information or cooperation required to complete the photography assignment.
This may include restricted access to industrial or corporate facilities, failure to obtain required permissions, or cancellation caused by the client’s internal circumstances.
12. Disputes Regarding Refunds
If you believe you are entitled to a refund or have concerns regarding a payment, please contact us as soon as possible with the relevant booking or payment details.
We will review the circumstances and attempt to resolve the matter fairly and reasonably.
13. Changes to This Refund Policy
We reserve the right to update or modify this Refund Policy from time to time.
Any changes will become effective when the revised policy is published on this Website. The “Effective Date” indicates when the policy was most recently updated.
14. Contact Us
For questions regarding cancellations, refunds or payments, please contact:
Subhro Aich Photography
Email: subhroaichphotography@gmail.com
Phone: +91 8900671242
Website: subhroaich.com
Last Updated: September 3, 2026
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